We also value your feedback and suggestions — they help us continually improve the Small Business Finance experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
Follow us!
We are a proud member of the Financial Services Online network!
Connect with us on your favourite social media platform for the latest financial news, views, resources and information.
Cash flow refers to the movement of money into and out of a business. This includes revenues from sales, payments to suppliers, salaries, and other operational expenses. Effective cash flow management ensures that a business can meet its financial obligations and invest in growth opportunities. - read more
In the fast-paced world of business, securing funding swiftly can be the difference between seizing an opportunity and watching it slip away. For small businesses, the urgency of quick loan approvals is often more pronounced. Each day spent waiting for approval could translate to lost revenue, hindered growth, or the inability to meet operational demands. - read more
The Australian Finance Industry Association (AFIA) has announced its collaboration with the Australian government to support small and medium-sized enterprises (SMEs) affected by global fuel market disruptions. This partnership aims to provide relief to businesses experiencing financial stress due to rising fuel costs and supply chain challenges. - read more
Australian small and medium-sized enterprises (SMEs) are experiencing a significant shift in borrowing behaviour, with a notable increase in loan applications aimed at business expansion. This trend emerges as the impending Payday Super reforms pose potential challenges to cash flow management. - read more
All finance quotes are provided free (via our secure server) and without obligation. We
respect your
privacy.
Knowledgebase
Personal Loan: A Personal Loan is a means of obtaining finance from a financial institution or financial product provider and the lending criteria usually depends on criteria such as personal income and expenses, assets and liabilities, employment status and previo
